How To Get An Uzbekistan E-Visa

I am planning a trip to Uzbekistan, and like many countries, they require an e-visa for entry. If you have a US passport, an increasing number of countries are requiring some sort of electronic visa before you can enter. There are varying levels of complexity in obtaining these, ranging from a relatively easy form Sri Lanka has you fill out (with pretty much instantaneous approval) to Australia’s ETA (which is only available via a horribly rated mobile app that requires the newest and fanciest phones) to Vietnam (which not only requires photos of yourself and your passport, but also requires you to declare the specific location through which you will enter and exit the country).

This obstacle course of e-visas makes it easier for countries to deny you entry before you ever arrive on their soil (where you might have rights of appeal), and it also generates fee revenue. Unfortunately, travelers are seeing more and more e-visa friction each year and I expect the problem to get worse before it gets better. There’s really no reason why this process can’t be automated and run by the airlines at the time of check-in, with the fee built into the price of a plane ticket, so eventually, I expect IATA (or another travel industry consortium) to develop a more reasonable solution.

ETIAS logo

The European Union is revoking visa-free Schengen Area access to Americans next year. Given how much friction e-visa systems add, reconsider trips to Europe until the bugs are worked out.

As you might guess, I have filled out a lot of e-visa applications (and paid a lot of fees). Nothing, however, prepared me for the complexity and opacity of the Uzbekistan e-visa. It’s quite possibly the most complicated application I have ever done, because the Web site is so poorly designed. I have to wonder how many people just give up and decide not to visit Uzbekistan as a result.

The first thing you have to do is get access to the site. This seems pretty simple, but here’s what often happens:

Spinning screen of doom

The site often freezes on a “loading” screen, preventing further progress

If the page manages to load, you’ll be able to fill out your citizenship and the type of visa you want:

You can then pick the arrival and departure date of your trip, although the purpose of this selection seems to only be to check whether your planned trip exceeds the maximum length of stay, or starts after the visa would no longer be valid. The actual visa is valid from 3 months past the approval date:

Calendar selection screen

You can then fill in your biographical data (entire form isn’t shown, but you get the idea):

Biographical data screen

Then comes the really hard part: submitting your photo and the passport page. This site is absolutely cursed. First of all, it’s calling an external API to do the validation, and note that anytime this happens, the dreaded frozen spinning screen of doom can occur. This means reloading the page and starting all over again from the beginning. Second of all, if the photo you submit doesn’t exactly match the very specific photo requirements (which aren’t shown in detail anywhere on the photo upload page) the upload will fail with an error message that gives you no information about what failed, or why it failed. You’re left to guess whether your personal photo or the passport scan is wrong.

I finally solved the problem by going to Staples and having passport photos made in exactly the required dimensions (incidentally, they’re the same as a Pakistan passport photo). Staples was able to save them digitally for me on a thumb drive and their photos passed the test. I also scanned my passport on a professional copier, used a photo editor to exactly match the photo requirements page, and I finally got to the next step.

The next step involves solving a captcha and proceeding to “activation.” This will send an account activation link, which is only active for 12 hours. I clicked on the link, and it didn’t appear to do anything. And then I remained utterly perplexed at what to do next. Eventually, I figured it out. You need to go back to the front page, just as though you were going to start all over again in filling out a new application:

Front page

Click into Application for e-visa and you’ll get a blank form, assuming you don’t get the dreaded spinner of doom:

Application page

Now you can click Payment (click it anyway, even though it’s greyed out). You’ll get the following menu:

Payment page

What’s the application code? It’s in the activation email you received. I hope you didn’t delete it, because you’ll need this in multiple stages of the process:

Email with the code you cannot lose

Solve the captcha, and you’ll be taken to the payment page. My Visa payment kicked me over to Verified by Visa, which ran a verification and then the payment was declined and the payment failed. However, I didn’t actually know that it had failed for 24 hours, since the charge still showed as pending on my credit card. A day later, I tried with a MasterCard and everything worked. I received another email:

Payment processing successful

Success! They took my money. Now it was just a waiting game to find out whether I was approved for a visa or not. Two days later, I received the following email:

Visa finished

Remember the long, complicated application code? You’ll need it again. Enter it on the page here:

Application status page

After you enter the requisite information and click Check Status, you’ll see the spinning page of doom. If everything works correctly, it’ll just disappear and the page won’t change. However, don’t get caught in a loop of solving captchas. Scroll down on the page, and you’ll see the following:

Download button

You can then click Download and your e-visa page will download. Even though it’s electronic, the instructions indicate that you should print it out, so maybe just the delivery rather than the administration is electronic.

Congratulations, you now have an Uzbekistan e-visa. I’m pretty good with this kind of stuff, and it took me several days, a professionally taken photo, and two credit cards to successfully complete my application. However, I’m hoping this means that there won’t be many tourists in Uzbekistan, so I’ll get to enjoy the Silk Road attractions without crowds!

11 thoughts on “How To Get An Uzbekistan E-Visa

  1. Ralph Bohm says:

    Thank you for sharing this info. I started the application and sure enough, this is not working for me at the moment. I will try when I get to a stronger Internet connection

    1. TProphet says:

      When you get the visa, be sure to PRINT IT OUT and BRING THE PRINTOUT WITH YOU *both directions* – the border agent will need to scan the QR code.

  2. Gel says:

    How long did it take you to get the visa? I applied Mine Monday afternoon. I realized I made a little mistake on the information that i entered. I have a flight on Friday. What are my chances?

    1. TProphet says:

      They advertise 2 business days and mine took exactly that. If I were you, I’d apply for another e-visa with the correct information and do it right now.

  3. William Loomans says:

    I got the account application link and navigated to payment. My payment failed and I have not received a confirmation email. When I have gone to try to pay again I get an error message that says “already has a paid application”. Any advice?

    1. TProphet says:

      I’d personally check whether the charge hit my bank card. If not, then I’d start all over again with a brand new application, use a different card, and hope my payment doesn’t fail the next time.

      1. Jibran says:

        The website doesnt seem to work. I have tried to select citizenship but nothing scrolls down. Its blank. Is this a personal issue with me or everyone is getting the same thing

        1. TProphet says:

          Try disabling all plugins, and using incognito mode. You might also want to try using a different browser.

  4. Carrie says:

    Thanks for sharing! It took me 4 days (and 4 cards) to pay for my visa because when a payment failed, the system didn’t let me try again until the following day. I tried two of my cards, then my friend tried two of her cards, and her Visa card finally went through. I never received an email saying that my visa was approved, so after 5 days of waiting I logged on to the Application Status page and a pdf of my visa popped up.

  5. Ahmad says:

    I paid but I didn’t get an email

  6. Malavika says:

    After spending over a week unable to get through this sh**ty website, I had almost decided to give up. I gave it one last chance before calling quits and that’s when I landed on your page. I cannot thank you enough!! For everyone currently struggling, the email you get when you submit the application is misleading. It says “The link will be active within 12 hours” whereas it should read “The link will be active for only 12 hours”.

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